I glanced at the clock briefly as the blaring ring of my phone took over the peaceful silence of my room. It was 5:45 am. I just knew...

As I sat in my booth, eagerly awaiting the arrival of my highly anticipated pan of deliciousness, I could feel my stomach growling deeper...

So each day I would make my way to my office, padding across the floor whilst reciting the mantra "I will blog today" and each day I...

Have you ever wondered what in the world has happened with customer service? Have you ever been a patron somewhere like a restaurant,...